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After Airbnb changed its policy to allow cancellation with full refunds, some aggrieved hosts are trying to cut it out of bookings or are planning legal action (Erin Griffith/New York Times)
Erin Griffith / New York Times:
After Airbnb changed its policy to allow cancellation with full refunds, some aggrieved hosts are trying to cut it out of bookings or are planning legal action — Hurt by refunds, some are trying to cut the site out of bookings or taking legal action. The company says it is working to reduce tensions.
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